LHSS | LionHeart Security Services
LHSS | Management of Aggressive Persons
Management of Aggressive Persons is competency based education program that will teach your staff about de-escalating situations with aggressive individuals.
The course focuses on understanding the causes of aggression, identifying the most likely aggressors and victims, techniques for effectively and safely communicating with aggressors, the cycle of aggression, and most importantly how to STOP aggressive behaviors before they become a problem.
MAP level 2 adds a component of physical defense against aggressors, focused on escaping from grabs, chokes, or hair pulls, blocking strikes, and creating space to flee or defend yourself.